Contact

Get in Touch

One email address, one postal address, one response target. We read every message sent to us and reply within two working days.

Editorial Enquiries and Corrections

The fastest way to reach us is email.

[email protected]
Corrections, editorial queries, fact-checks, press requests, and affiliate partnership enquiries.

What we respond to

  • Corrections — if an offer on the site is out of date or inaccurate, tell us. We fix within one working day.
  • Editorial questions — reader queries about offer terms, bonus mechanics, or casino testing methodology.
  • Press enquiries — reporters working on UK casino, gambling policy or affiliate industry stories. Include your publication and deadline.
  • Operator relations — operators with offer updates, revised terms, or general feedback on how their brand is represented.

What we do not respond to

  • Gambling problem support — please contact GambleAware (0808 8020 133) or GamCare. We are not trained counsellors.
  • Operator complaints or disputes — these go through the UKGC or your Alternative Dispute Resolution provider, not through us. We cannot intervene in individual account issues.
  • Sponsored content pitches. We do not publish sponsored articles.

Postal Address

Our office is in Cheltenham town centre. Post reaches us at:

Waffle Cheltenham
14 Sandford Mill Road
Cheltenham
Gloucestershire
GL53 7JB
United Kingdom

Editorial Team Contact

For specific editorial contributors:

For general editorial, use the hello@ address — one of us will pick it up.

Affiliate Relations

Operators new to the site with a UKGC-licensed no-wagering free spin offer can pitch directly to [email protected]. Include the offer terms, the UKGC licence number, and the affiliate network we would work through. We will not feature an offer without testing it first — include an affiliate account we can register through for a real test deposit.

Response Times

We aim to respond to every email within two working days. Bank holidays and weekends are excluded — a Friday evening email might not get a reply until Tuesday afternoon. Corrections that affect a live ranking get same-day attention.